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Contact us

Find a directory of important phone numbers or use our online form to submit a question, comment or concern. We look forward to hearing from you.

How to contact us

Reach one of our facilities

Get in touch with someone at our hospitals or affiliated facilities directly by using the following information:

I need to get a physician referral or speak with a nurse about a health question

Consult-A-Nurse® is a free service from our HCA Hospitals designed to provide you with physician and health information. Our nurses and referral specialists can help you:

  • Find a doctor and make an appointment
  • Answer healthcare questions
  • Register for classes & events

You can contact our nurses 24 hours a day by phone at (843) 692-4444.

PLEASE NOTE THAT OUR REGISTERED NURSES ARE LICENSED BY THE STATE OF SOUTH CAROLINA AND ANY HEALTH INFORMATION IS INTENDED FOR INDIVIDUALS WITHIN THAT STATE. YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN IN YOUR AREA ON ANY INFORMATION PROVIDED.

I have a question about a bill or insurance payments

The Grand Strand Health/HCA Healthcare billing department can be reached directly at (866) 492-9084.

For questions about TeamHealth Emergency Physician billing, their phone number is (888) 952-6772.

For patient financial resources or to pay your bill online, please visit https://mygrandstrandhealth.com/patient-resources/patient-financial-resources

I need to verify employment of a Grand Strand Health employee

If you would like to verify employment for a former or current Grand Strand Health or HCA Healthcare employee, please contact Thomas and Company at www.Thomas-and-Company.com or call the Thomas & Company Verifications Department at (615) 620-0569. Paper requests can be emailed to Verifications@Thomas-and-Company.com or faxed to (615) 242-5826.

I have a question about career opportunities

To apply to Grand Strand Medical Center or an HCA Healthcare Affiliate or to learn what opportunities are available, please visit Careers at HCA.

For technical questions on an application to Grand Strand Medical Center or an HCA Affiliate, call (844) 422-5627, then press Option 1. Please note: This number is for technical system support only.

I have a question about my payroll, W2s, benefits, or 401k

If you are a current or former employee with questions about employment records, payroll, W2s, or benefits, please visit HCA hrAnswers or call (844) 472-6797.

I would like to report a concern

Grand Strand Health’s Administration team and Patient Advocate are dedicated to hearing your concerns and resolving any issues. They may be reached at (843) 692-1162.

HCA Healthcare maintains a confidential Ethics Line for reporting possible misconduct or obtaining guidance on an ethics or compliance issue. The ethics line number is (800) 455-1996. It is answered 24 hours a day and accommodates numerous languages.

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